At Valley Dental in 100 Mile House, BC, we offer a range of dental treatments and services to help you improve or maintain your oral health. Our goal with every visit is to provide you with comprehensive dental services a comfortable environment.
Prepare Your Information
Up-to-date information regarding your insurance coverage and medical history is essential in making sure that you get the most effective and appropriate care for your oral health needs.
For this reason, we ask you to complete a New Patient Insurance Form and a Patient Health History form.
We accept most major dental insurance policies. When you come in for a dental appointment, we require that you pay "up front", at the time of service. We will then prepare your insurance form and submit it electronically. You will then receive your reimbursement back from your insurance company directly.
To get the most out of your dental care it is important to familiarize yourself with your dental service plan and the details of your dental coverage. We don't want our patients to find that finances are a barrier to achieving and maintaining good oral health. Contact us to discuss available dental payment plans and options. Together, we can work out a payment plan that suits your needs.
Health Smart Financial Services Inc.™ offers an easy-to use extended financing option for your dental health.
At Valley Dental we are committed to providing our clients with access to information on dental health.
We are happy to answer any questions you may have during your before, during, or after your dental appointment. We will make sure that you understand the details of your dental health status and all procedures you undergo.
Frequently Asked Questions
Before you visit us, you can get started by looking through the answers to our FAQs below to learn more about our practice, then take a few moments to browse through the range of general, restorative, and cosmetic dental services we offer.
- What are your regular business hours?
Our office is open Monday-Saturday, closed statutory holidays.
- Monday: 07:45 am - 05:45 pm
- Tuesday: 07:45 am - 05:45 pm
- Wednesday: 07:45 am - 05:45 pm
- Thursday: 07:45 am - 05:45 pm
- Friday: 07:45 am - 04:00 pm
- Saturday: Closed
- Sunday: Closed
- Is Valley Dental accepting new patients?
Yes! we are pleased to accept new patients. Please contact us to request an appointment.
If you are experiencing a dental emergency call us right away and we will make every effort to get you the care you need as quickly as possible. There may be a short wait as we work your emergency into our daily schedule of patients but we want to be here for you when you need us most and will accommodate you as best we can.
- Do you accept insurance payments directly?
At our 100 Mile House dental clinic we accept assignment of benefits for major procedures only. At the time of treatment, you will be responsible for all fees not covered by your plan.
For routine work, such as preventive hygiene cleanings, we require payment upfront. We will then submit your insurance claim and your insurance company will reimburse yours directly.
You can be covered on more than one plan at the same time.
Some clients prefer to pay the entire amount of their treatment on their credit card so that they can get points for the full amount and then be reimbursed directly by the insurance company for the portion the insurance is paying. Most companies can set up direct deposit to the client and you’ll have your money back within a relatively short period of time.
We accept Visa, MasterCard, Debit, Cheques and Cash as forms of payment.
- Do you provide dental implant treatments?
We provide a range of general, preventive, restorative, and cosmetic dental treatments, including dental implants. Our dentists have been trained in the area of implant surgery and provide dental implants to our clients on a regular basis.
For many of our patients, dental implants are the ideal tooth replacement option. If you are interested in getting dental implants contact us today to book a consultation with our 100 Mile House dentists.
- What kinds of bleaching/whitening do you do in your office?
At Valley Dental we offer both in-office and take-home teeth whitening treatments. A member of our team will discuss the options with you and recommend the best whitening treatment for your unique smile.
- How often should I get my teeth cleaned?
Generally speaking, we recommend that our patients visit us every 6 months for routine preventive care. If you have dental health issues that require extra monitoring or are undergoing a specific treatment, it may be recommended that you visit our office more often.
- But my insurance only covers cleanings every 9 months?
Every insurance policy is different. Typically the ‘9-month rule’ refers to how frequently you can have a ‘recall examination, polish and fluoride’. This does not mean you can not have your teeth cleaned, which actually refers to the ‘scraping’, or as we call it scaling/root planing. This is the removal of the deposit and stain from your teeth so that the gum tissue does not become irritated and bleed.
- What are the warning signs of gum (periodontal) disease?
Contact your dentist to book schedule an appointment if you notice any of the following signs of gum disease:
- Gums that bleed easily
- Rdd, swollen or tender gums
- Gums that have pulled away, or are receding, from the teeth
- Pus between the teeth and gums when the gums are pressed
- Persistent bad breath or bad taste
- Permanent teeth that are loose or spreading
- Any changes in the way your teeth fit together when you bite
- Any changes in the fit of partial dentures
- What is gingivitis?
Gingivitis is the mildest form of periodontal disease. This stage of periodontal disease causes the gums to become red, puffy, and bleed easily. There is usually little or no discomfort at this stage. Gingivitis is often caused by inadequate oral hygiene. The good news is, it is typically reversible through diligent periodontic care.
- Why do I need X-rays?
X-rays or radiographs are a form of dental technology used to see between the teeth and beneath the gum tissue. We use radiographs to look for cavities, especially in the early stages when the tooth is just starting to demineralize. With X-rays, we can also see the presence or absence of teeth (missing permanent teeth, erupting teeth, impacted teeth, the position of wisdom teeth), get information about your bone level, and spot cysts and abscesses that may not be visible to the naked eye.